1. Booking Confirmation
A booking request becomes confirmed after availability and payment terms are verified by the hotel.
Reservation and Cancellation Policy
Last updated: May 10, 2026
This draft policy is prepared to provide transparent guidance on reservation, modification, cancellation, and refund workflows.
2. Modification Requests
Changes such as date, room type, or guest count may be evaluated based on availability.
3. Cancellation Process
Cancellation terms may vary by booking channel and selected package. Free cancellation, partial deductions, or non-refundable terms may be defined at booking stage.
4. No-Show and Late Arrival
No-show rules may apply where check-in is not completed. If late-arrival information is not shared in advance, booking status may change.
5. Refund Workflows
Where refunds are applicable, processing times may vary by payment channel. Bank and provider procedures may affect timeline.
Reservation Support
For reservation or cancellation requests, you may contact our team directly.
Email: info@nenessaairporthotel.com
Phone: +90 212 640 37 50
Address: Yavuz Selim Mah Mithat Paşa Cad No: 1, 34275 Arnavutköy/İstanbul